Privacy policy
SOUL HEALER COFFEE COMPANY — PRIVACY POLICY
Last Updated: 11/30/25
Soul Healer Coffee Company (“we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase from our online store.
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website and services.
1. INFORMATION WE COLLECT
We may collect the following types of information:
A. Personal Information
When you make a purchase, create an account, or interact with our Services, we may collect:
• Name
• Email address
• Billing address
• Shipping address
• Payment information
• Phone number
B. Device & Usage Information
When you visit our website, Shopify automatically collects:
• IP address
• Browser type
• Operating system
• Pages viewed
• Time spent on site
• Referring URLs
This data helps us understand site performance and improve user experience.
C. Cookies & Tracking Technologies
We use cookies, tags, and pixels to:
• Remember your preferences
• Personalize your experience
• Analyze traffic
• Track marketing performance
• Enable Google and YouTube integrations
• Support payment and checkout systems
You may disable cookies through your browser settings.
2. HOW WE USE YOUR INFORMATION
We use your information to:
• Process and fulfill orders
• Communicate with you about purchases or support needs
• Improve website functionality and user experience
• Run marketing and advertising campaigns
• Display product listings on Google and YouTube
• Prevent fraud and maintain security
• Comply with legal requirements
3. GOOGLE & YOUTUBE DATA SHARING
Our Services integrate with Google and YouTube products, including:
• Google Analytics
• Google Ads
• Google Merchant Center
• YouTube Shopping
• Google Tag Manager
Through these tools, Google may collect information such as:
• Pages you view
• Products you interact with
• Click behavior
• Device data
Google may use this information to:
• Provide analytics
• Improve ad targeting
• Display our products on Google or YouTube
• Enhance your shopping experience
Your use of our website signifies acceptance of Google’s policies:
https://policies.google.com/privacy
4. SHOPIFY DATA PROCESSING
Our store is hosted by Shopify. Shopify collects and stores your personal information to process orders and operate the store.
Shopify’s practices can be found at:
https://www.shopify.com/legal/privacy
Your data may be transferred to servers outside your country of residence.
5. HOW WE SHARE YOUR INFORMATION
We may share your information with:
A. Service Providers
For example:
• Shopify
• Payment processors
• Email marketing providers
• Shipping carriers
• Google and YouTube integrations
• Meta/Facebook advertising tools
These partners help us operate our business.
B. Legal Requirements
We may disclose information if required by law, investigation, or court order.
C. Business Transfers
If Soul Healer Coffee Company is involved in a merger or acquisition, your data may be transferred as part of the business.
We do not sell your personal information.
6. PAYMENT INFORMATION
All payment information is securely processed through Shopify and its payment partners.
We do not store full credit card details on our servers.
7. ANALYTICS & ADVERTISING
We use analytics and ads services such as:
• Google Analytics
• Google Ads
• YouTube Shopping
• Facebook/Meta Pixel
• TikTok Pixel
These tools help us:
• Understand customer behavior
• Improve marketing
• Track conversions
• Measure performance
You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout/
8. YOUR DATA RIGHTS
Depending on your location, you may have rights to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing
• Limit certain processing
• Request a copy of your stored information
To make a request, contact us at:
soulhealercoffeecompany@gmail.com
9. DATA RETENTION
We retain your information only as long as necessary for:
• Fulfilling orders
• Providing services
• Legal compliance
• Fraud prevention
• Business analytics
You may request deletion of your account or data at any time.
10. SECURITY
We use reasonable technical, physical, and administrative measures to safeguard your information. However, no method of transmission or storage is 100% secure. You use the Services at your own risk.
11. CHILDREN’S PRIVACY
Our Services are not directed to children under 13.
We do not knowingly collect personal information from children.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Services constitutes acceptance of the revised policy.
13. CONTACT INFORMATION
Soul Healer Coffee Company
Email: soulhealercoffeecompany@gmail.com
Business Address: 1410 Olivia Dr., Eagle, NE 68347
Business Phone: 402-309-3990
Business Registration Number: 15976521
VAT Number (if applicable): N/A